Jewellery Care

how to care for your new Lost Forest treasures

• Avoid storing your Looking Glass™ next to a strong heat source or in direct sunlight. This may cause fading to the flowers over time. Some flowers are photosensitive and will change colour or tone over months or years. This is a completely natural and unavoidable process.

• Please refrain from wearing your jewellery while sleeping. Wearing in the shower or swimming will permanently damage the interior scene of the Looking Glass™ necklace, and cause surface damage to some crystals.

• Please refrain from spraying perfume, or applying body lotions, self-tan or other alcohol based products near or on the piece. Chemicals within these products will damage the surface of the gold, silver and crystals.

• A soft cloth can be used to buff the piece and bring out its original shine. It is advised to do this after each use, to prevent natural body oils or lotions from damaging the surface of the locket, and to keep the pieces in best possible condition.

• The glass in the Looking Glass™ is liable to scratch or break in cases of extreme misuse. It is the customers responsibility to care for their item appropriately. The Looking Glass™ is not intended to be opened and is sealed closed to protect the botanical arrangement within. Refunds are invalidated if the customer damages or misuses the piece, or attempts to force open the locket.

• The Lost Forest Looking Glass™, The Foraged Finds, Maidens of Folklore and The Isle of Danú chains are made from beautiful 14k gold fill, which wears as well as solid gold when maintained and kept in good condition, and with regular gentle cleaning. A base metal is used for the chain or pendant frame, such as brass or copper. A top layer of solid gold is fused onto the chain using heat and pressure. This permanently bonds the gold to the surface of the chain creating a durable, strong and sparkling effect just like solid gold. No metal allergies are caused by the underlying base metal as the top layer is solid gold and therefore retains its characteristics.

• To clean your chain, use warm water and a soft cloth to maintain the beauty of your new jewellery. For a deeper, occasional cleaning, a drop of soap will return its lustre. Many chemicals marketed for cleaning jewellery are actually somewhat abrasive and corrosive and can cause damage or colour alteration to your jewellery. When you have finished cleaning make sure that you have dried you items properly using a clean and dry soft cloth. Salt water and chlorine in swimming pools, and everyday build up of body oils and lotions will take their toll on all plated jewellery and will eventually wear after a number of years.

• The Lost Forest Looking Glass™ frames are made from 24k gold plate over a hard wearing stainless steel base - a process which all major fashion houses employ for their gold hardware. Gold plate offers a luxurious look, quality and feel without the high-cost of solid gold, therefore making it an affordable option for nature-loving fashionistas.

• To enhance the lifespan of a gold plated pendant, it is advised to clean it after each use with a soft cloth to remove any natural body oils etc, thus preventing residue building up and damaging the plating. Store your piece in the box it arrives in, or wrapped in a soft cloth and placed within your normal jewellery box away from other plated jewellery, as this can cause tarnishing. Plating will eventually wear away if not cared for properly.

• The Isle of Danú is made of genuine fluorite crystal. The tone of the crystal can therefore differ between each pendant. This is also the case for the crystals in the Maidens of Folklore collection. Please buff with a soft cloth to retain its beautiful lustre and avoid submerging or wearing in water. Avoid tugging harshly on the bottle or handling in a vigorous manner.

• Pieces from the fine silver collection should be either stored in the jewellery box they arrive in, or in a separate jewellery box away from other metal jewellery, which may cause tarnishing. The silver can be kept in beautiful shiny condition with regular cleaning and buffing using a soft jewellery cloth.

• Pieces from The Foraged Finds collection are made from 99.9% fine silver gilded with a thick layer of 24k gold foil. It is applied using the process of Keum-Boo, which permanently bonds the gold to the silvers surface. To clean, gently buff with a soft jewellery cloth to restore shine. Never polish or clean with jewellery cleaners, detergents, abrasives or ultrasonic cleaners.

• Lastly, an important message to remember is that every item should be treated with love and care to ensure their longevity. It is the customers responsibility to care for their Lost Forest treasures appropriately. Lost Forest is not responsible for damage caused to items due to misuse, knocks or falls.

Each item of jewellery will be beautifully gift-boxed in the signature Lost Forest velvet jewellery box, and lovingly wrapped in paper. Every order will also include a collectable notecard with a personal message from the artist. There is a luxury gift wrap upgrade available here, including the exclusive Lost Forest gift bag.

Packaging materials are locally sourced and produced in Ireland using FSC-certified papers. Lost Forest is proud to be plastic-free, and uses only biodegradable alternatives. The jewellery box is intended to become a treasured keepsake in itself, and is encouraged to be kept, loved and cherished for a lifetime.

The notecard can be personally addressed to the recipient. You can leave the message you would like to include when you purchase any item in store.